ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

Radio TaxiSubscribe to Radio Taxi

Before the Gig Economy

Studying Delhi’s radio taxi industry, this paper traces the transitional process of traditional taxi services in the capital to radio taxi services and finally to the current app-based taxi aggregators. The radio taxi companies ruptured old kinship ties and informal relations with a combination of technology, surveillance, and finance—a process app-based taxi aggregators have further refined. There is also an account of the labour struggles in the industry that preceded the advent of the platform economy.

Aggregators, Driver-partners and the State

Based on the interviews of metered taximen and aggregator drivers, news reports, and a review of aggregators’ operations in different countries, the many violations by the aggregator companies are brought forth. By reviewing the ground realities with regard to the companies’ blogs, their promises, and six different policy drafts aimed at regulating Uber and Ola, the need to see beyond and question the discourse of scientific rationality that frames their operations is highlighted.
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