ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

OperationsSubscribe to Operations

Reconfiguring Urban Primary Healthcare

The Aam Aadmi Mohalla Clinics of the Delhi government have received national and international attention for their unique public health service delivery design. From April 2016 to March 2017 they delivered over 31 lakh free outpatient consultations at an average cost of `94 per consultation. This paper provides first-hand information and insight into how the clinics were operationalised in terms of infrastructure, human resources, laboratory services, medicines, and technology. It analyses their utilisation, financing, strengths and challenges at the operational, administrative and political level, and discusses how, in low-income settings, urban health systems can be strengthened using this model to expand primary healthcare services.

Imparting Dynamism to Credit Delivery

When the economy is in dire straits the Reserve Bank cannot sit back and say it has done enough by reducing interest rates and supplying liquidity to the market. It needs to operate on many fronts - interest rate, general refinance, sector-specific refinance, directed credit norms and moral suasion - to introduce dynamism into the banks' credit delivery system.
Back to Top