ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

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Before the Gig Economy

Studying Delhi’s radio taxi industry, this paper traces the transitional process of traditional taxi services in the capital to radio taxi services and finally to the current app-based taxi aggregators. The radio taxi companies ruptured old kinship ties and informal relations with a combination of technology, surveillance, and finance—a process app-based taxi aggregators have further refined. There is also an account of the labour struggles in the industry that preceded the advent of the platform economy.
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