A Future for Informal Services?

A February 2010 judgment of the Delhi High Court called into question several assumptions underlying policy thinking on the cycle rickshaw sector. Examining these assumptions in the light of new research and advocacy efforts, this article considers the prospect of policy and regulatory reform. With the cycle rickshaw sector as a case study, it argues that the punitive regulatory framework governing the sector embodies the dualist or even parasitic models that inform policy on informal services more broadly. Assessing the larger viability and contribution of informal sector activities requires more attention to local and sector-specific micro-processes.