ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

A+| A| A-

Optimising Customer Service in Telecom Operations-Beyond Holding Companies and Protocorporations

Operations Beyond Holding Companies and Protocorporations S K Bhattacharyya The Athreya Committee was set up last year to recommend an appropriate organisational structure for telecom operations. This article reviews the recommendations it has made, the objections which have been raised and the pros and cons of the alternative proposed and concludes by proposing a third alternative model.

Dear reader,

To continue reading, become a subscriber.

Explore our attractive subscription offers.

Click here


(-) Hide

EPW looks forward to your comments. Please note that comments are moderated as per our comments policy. They may take some time to appear. A comment, if suitable, may be selected for publication in the Letters pages of EPW.

Back to Top