ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

Articles by Sadhana SanjaySubscribe to Sadhana Sanjay

The Macro Frames of Microwork

Based on a qualitative study of women microworkers on Amazon Mechanical Turk, this paper explores the gendered modus operandi of global platform capitalism. For women from households negotiating caste and class status in small-town South India, digital labour platforms like AMT are the optimal choice; an answer to both economic necessity and familial validation. Women must, however, endure the platform’s coercive disciplining, striving to meet its unknowable metrics. With the pandemic, even as they are forced to contend with the oppressive precarity of digital labour—reducing job availability, falling pay, longer hours and the risk of suspension—work on AMT, paradoxically, becomes non-negotiable. The artificial intelligence-based regimes of the platform economy urgently need a norm shift towards gender equality and redistributive justice.
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